Effective Date: March 31, 2025
TeachHero, Inc.
At TeachHero, we take the privacy and security of student information seriously. Our platform is designed to support educators, schools, and families in a way that aligns with U.S. education privacy laws, including the Family Educational Rights and Privacy Act (FERPA) and the Children’s Online Privacy Protection Act (COPPA).
FERPA Compliance
TeachHero supports educational institutions that are subject to FERPA and acts as a school official with a legitimate educational interest when handling student records. This means:
- We only collect, use, and share student data as directed by the school or district.
- We do not use student data for advertising or marketing purposes.
- We do not sell or rent any personal information — ever.
- Access to student data is restricted to authorized personnel who need it to provide and support the TeachHero platform.
Schools remain in control of their data at all times.
COPPA Compliance
TeachHero is not directed to children under 13 for direct sign-up or use. However, our platform may collect limited personal information from children under 13 only with the consent and authorization of the school or parent — as permitted under COPPA.
- We rely on schools and districts to obtain parental consent when required.
- We collect only the information necessary to provide our services (e.g., names, class assignments, progress tracking).
- We use this information solely to operate, maintain, and improve the platform.
Our Commitments to Schools
- We enter into Data Privacy Agreements (DPAs) when required by school districts or state law.
- We store all data securely using modern encryption standards and access controls.
- We support data access, correction, and deletion requests initiated by schools.
- We retain data only as long as needed to fulfill our obligations and delete it securely upon request or contract termination.
Questions or Requests
If you’re a parent, educator, or administrator with questions about student data privacy, or if you’d like to request access to or deletion of student information, please contact us at:
Email: [email protected]