Shifts are specific dates and time slots within a scheduled activity — for example, a book fair with morning and afternoon slots each day. Volunteers sign up for individual shifts, and their hours are credited from the shift's length.
Note: Volunteer management is included in every plan. See Plans & Pricing.
Turn on shifts for an activity
Shifts are only available on scheduled activities that have Use shifts to assign volunteers checked. You can check it when scheduling the activity, or later via Edit activity on the activity's page.
Add shifts to an activity
- Go to Volunteers → Schedule and open the activity.
- In the Shifts table, click Add shift.
- Enter People needed per shift — the number of spots available.
- Choose the Date. It must fall between the activity's start and end dates.
- Enter the Start time and End time.
- For a recurring shift, switch on Repeats and choose how often:
- Weekly — then pick On: Same day or Specific days of the week (and select the days).
- Monthly — then pick On: Same day, Start of month, End of month, or Specific days of the month (and select the days).
- Specific date — then pick the extra Date.
- Click Create.
One or many shifts are created depending on your repeat settings, and volunteers can sign up for each one individually.
Publish shifts
A shift must be published before volunteers can sign up for it — in addition to the scheduled activity and the term it belongs to.
- Open the activity's shift list (or go to Volunteers → Shifts).
- Tick the checkbox next to each shift to publish.
- Open the bulk actions menu and click Publish selected.
- Click Publish selected to confirm.
A green check icon on the shift's date means it's published; a gray slash icon means it's still a draft. Use Unpublish selected to hide shifts again.
Track shift coverage
Go to Volunteers → Shifts to see every shift across your activities. Each shift shows how many spots are filled — for example "2 of 5 (3 more needed)" or "(Full)". Filter with the status pills at the top:
| Status | Meaning |
|---|---|
| Open | Spots are available. |
| Full | No spots available. |
| Closed | Closed to new volunteers. |
| Canceled | No longer available. |
Click a shift to open it — from there you can click Edit shift to change its details, or assign volunteers directly (see Volunteers).